Apple Safari 12 has removed NPAPI plugins for IP cameras

It appears that Apple Safari V12 no longer supports the NPAPI plugins that many IP camera manufacturers rely upon for browser support to view their cameras.

Please keep your camera firmware up to date. If you have trouble using Safari to view the Foscam cameras or NVR,  please download and install Video Management software for your OS from Foscam Official website:

Currently the Foscam models with Ambarella chips will work with Safari 12 web browser. Such as C2, R2, R4, FI9900P, FI9900EP, FI9901EP, FI9928P, FI9961EP. Please update your camera firmware to the latest and install the new plugin.

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How to Set up Foscam IP Cameras on Windows 10

Install Foscam Plugin on Windows 10 Demo:


As the default web browser Edge in Windows 10 can’t load any plugin, I recommend you change the default browser to another browser in Windows 10.

YouTube Tutorial:

How to open Internet Explorer in Windows 10

If you have the plugin issue for firefox and IE for Windows 10, please try to reset the browser.

How to reset Internet Explorer settings


Reset Firefox -fix most problems

In Firefox, please ensure the Plugin is allowed:

Please go to the “Settings”, then choose “Add ons”, then choose “Always Activate” for our plugin on the “Plugins” Tab.


In IE, please add the camera login page to the compatibility mode.

Fix site display problems with Compatibility View

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How to allow plugin run on my Firefox 52 for my Foscam camera or NVR?

Firefox has just released new version 52.0, in this version it has disabled support for NPAPI plugin which Foscam and other manufactures are using.

With this update, Foscam plugin can no longer run properly.
But you can still setup Firefox following below steps to get your Foscam devices work again on Firefox 52.

Step1: Input about:config in Firefox address bar, hit enter

You’ll see warning message below, please click ‘I accept the risk’.

Step2: Right click and choose New,then Boolean


Please input name plugin.load_flash_only


Then click OK, choose false and click OK again.

Step3: Please restart Firefox and try again.

Note, with Firefox 53, the ability to restore NPAPI plugin support will be removed completely.
We suggest you use Internet Explore to access cameras for more stable experience and performance.

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New Firmware Version 2.x.1.32 Released for FI9900P, FI9900P V1, FI9900EP, FI9900EP V1, C2, R2, R2 V1, R4

We’ve released the new firmware version  v2.x.1.32 for FI9900P, FI9900P V1, FI9900EP, FI9900EP V1, C2, R2, R2 V1, R4.

1. Add country option in setup wizard;
2. Add Network Auto-Adaptability function to have a fast connecting to live video;
3. Optimize P2P connection;
4. Correct the wrong pronunciations in voice reminders.


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New Firmware Version 2.x.2.27 Released for FI9803EP, FI9803P, FI9853EP, FI9851P, FI9821P V2, FI9826P V2, FI9831P V2, FI9821W V2.1, FI9821EP

 the new firmware version  v2.x.2.27 for FI9803EP, FI9803P, FI9853EP, FI9851P, FI9821P V2, FI9826P V2, FI9831P V2, FI9821W V2.1, FI9821EP
Please follow the instructions in the download file.

1. Add country option in setup wizard;
2. Add Network Auto-Adaptability function to have a fast connecting to live video;
3. Remove Foscam logo from live video;
4. Correct the wrong pronunciations in voice reminders.


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